Telemedicine: the easiest way for medical consultation in Brazil
Effortless Medical Care with Telemedicine, Bypassing Language Barriers, Waiting Times, Commuting Hassles, Viral Contamination, High Costs, and Traffic Jams
Effortless Appointment Booking for Your Convenience
Schedule Your Appointment with Ease, Same-Day and Weekend Slots Available.
Safe and Easy Payment
Hassle-free Transactions with International Card Acceptance, No National ID or Local Phone Number Required such as most of local health services or telemedicine providers usually requires. Unlocking Exceptional Value at $50,00 (USD), Inclusive of Consultation, Digital Prescription Note Valid Nationwide, and Free Follow-Up Contact.
If you possess Travel or Health insurance, we will provide a document to facilitate your request for Reimbursement of the consultation fee.
Entry Your Appointment with a Sent Email Link
Once your booking process is done, we will promptly send you an email containing the link for your scheduled video call. If you find yourself in a location with limited internet connection, don't worry.
We understand the challenges and can adapt to your situation by offering alternatives such as an audio call or even contacting you on a landline number for a smooth and uninterrupted consultation experience.
Comprehensive Consultation in English
During the consultation, our English-speaking doctor dedicate time to thoroughly understand your current symptoms, assess your location, analyze available resources, and even consider common diseases in your area. We delve into your previous health history to provide a comprehensive and personalized treatment plan tailored to your specific needs.
Instant Digital Prescription
Right after your consultation, you will receive your electronic prescription note as a signed PDF file, accompanied by a digital certificate recognized by Brazilian health authorities. This doctor's prescription is valid for the majority of medications, including antibiotics, antidepressants, and painkillers. Simply visit a local pharmacy of your choice and present the PDF file on your phone, which contains a unique pin and QR code that validate and authorize the doctor's prescription at any pharmacy in Brazil. For more controlled substances, which require a paper doctor's prescription, we can also provide this service by posting the prescription to your location, ensuring it arrives within 1-2 working days.
Ongoing Follow-Up and Support with your Doctor in Brazil
We prioritize your well-being beyond the initial consultation. Our team maintains follow-up contact to monitor your recovery progress. If necessary, we can facilitate the process of obtaining labs or image exams by sending a signed medical request with digital certification. We can help you to a conveniently located lab where you can proceed with the necessary tests. As part of your treatment plan, we will diligently review and analyze the results. Additionally, if specialized care is required, we can provide referrals to trusted specialists in our network.
Receipt and Summary for Health Insurance
For your convenience, we provide receipt and a consultation summary (by request) that you can submit for reimbursement of the consultation fee if you have international health insurance. This allows to claim the eligible expenses associated with your teleconsultation.
FAQ - Frequently Asked Questions
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What medical conditions can be treated through My Brazilian Doctor's telemedicine service?
Our telemedicine service specializes in Family Medicine, enabling our General Practitioners to effectively manage a broad spectrum of health issues, from respiratory infections to mental health conditions. For a detailed list of conditions we treat, please visit What We Treat. If you have any specific queries or need further clarification, feel free to reach out to us via WhatsApp.
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How do I book a consultation with a doctor and what is the process involved?
Booking a consultation with us is straightforward and can be done in two ways:
1) Online Booking: Visit our page Booking and Price to select a suitable time slot, either for the same day or a future date. You'll only need to provide basic information like your full name, email, and phone contact. No local documents like CPF are required, making it convenient for international visitors.
2) WhatsApp Assistance: If you require urgent assistance or a time slot not available online, contact us via WhatsApp. We'll do our best to accommodate your schedule.
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Are the telemedicine consultations provided by My Brazilian Doctor secure and confidential?
Yes, our telemedicine service prioritizes confidentiality and safety. We use Zoom, an authorized platform for healthcare, for video calls, ensuring secure and private consultations.
Prescription notes are digitally issued through Memed, a trusted and encrypted provider in Brazil. Additionally, the confidentiality of your health information is a top priority and a legal obligation upheld by the Brazilian laws and the Brazilian Medical Council, to which all registered doctors in Brazil are affiliated.
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What qualifications and experience do the doctor at My Brazilian Doctor have?
Our Medical Director and principal consultant is a seasoned Family Doctor with over 20 years of clinical experience. They have undergone high-standard training in Brazil and the UK. You can find more details about their qualifications on our Our Medical Consultant page. For added assurance regarding their medical background, certificates of our physician's main qualifications are available for review. Additionally, the updated registration of our medical consultant can be verified on the official website of the Medical Council.
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How does My Brazilian Doctor handle prescriptions and are they valid at local pharmacies?
After your video consultation, any prescribed medications are sent to you via an electronic doctor's prescription in a PDF file, which is valid at any pharmacy in Brazil. This digital prescription note, regulated by Brazilian health authorities, is signed with a digital certification, featuring a unique sequential number and QR code. It is valid for 30 days and expires after use to prevent duplicates.
For more controlled drugs, a special paper prescription is required. On this cases our team can send it by priority post and it is delivered in 1-2 days. In Sao Paulo we have possibility of a same day deliver by a courrier.
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What are the consultation fees and are there different pricing options available?
The consultation fee at My Brazilian Doctor is $50 USD, with no additional or hidden costs. This fee includes a follow-up call with your doctor following your appointment. For your convenience, we also provide document, which can be used for health insurance reimbursement purposes and, if required, a Clinical Summary. The fee doesn't include the cost of medication which will be paid directly on the pharmacy and lab tests that, if needed, can be paid on the lab.
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Can I access My Brazilian Doctor's services from anywhere in Brazil?
Yes, as long as you have an internet connection, you can access My Brazilian Doctor's services from anywhere in Brazil. The prescription notes issued can be used at any pharmacy across the country.
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What should I expect during my first telemedicine consultation?
During your first consultation, the doctor will discuss your symptoms, including their duration and intensity, and inquire about any other related symptoms and potential risk factors you might have been exposed to. They will also gather important information about your medical history, including any existing health conditions and regular medications you may be taking.
The doctor will also explain the treatment plan and how to access your medications.
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How can I reschedule or cancel a booked consultation, and are there any penalties?
You can easily reschedule or cancel a booked consultation through a secure link sent to your email immediately after booking. There are no penalties for rescheduling your appointment.
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What is the process for getting lab tests or scans if they are required after my consultation?
If you require additional lab tests or scans, you will be provided with a digitally signed medical request. We will also guide you in locating nearby laboratories or facilities for these tests.
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What happens if I need an injection after my telemedicine consultation?
If an injection is required for the treatment, it will be issued a digital doctor's prescription, and we'll assist you in finding a suitable location to receive it. This includes providing a letter to the nursing team for smoother communication and coordination. If additional lab tests or scans are required, you'll receive a digitally signed medical request and guidance on finding nearby lab options.
